ORLANDO LIMO TRANSFER

Privacy Policy

Last updated: September 9, 2026

This policy explains how Cadilane Corp, operating Orlando Limo Transfer, handles personal information when you visit our website, create an account, request or pay for transportation, communicate with us, or travel on a booked service.

1. Information we collect

Depending on how you use the service, we may collect:

• identity and contact information, such as name, email address, and telephone number;
• booking information, including pickup and destination, dates and times, vehicle class, passenger and luggage details, flight information, notes, quote, booking reference, and trip history;
• account information, including authentication identifiers, secured password records, connected sign-in methods, profile details, and account activity;
• transaction information, including amount, currency, payment status, Stripe identifiers, refunds, and payment dates;
• operational information, such as the assigned chauffeur or vehicle, booking-status history, communications, and support requests; and
• technical and security information, which may include IP address, request logs, browser or device information, session activity, and anti-abuse records.

2. How we use information

We use personal information to calculate quotes, create and manage bookings, provide chauffeur service, process and reconcile payments, communicate trip and account updates, support customers, operate customer and staff portals, prevent misuse, keep records, improve reliability, and comply with legal obligations.

3. Payment information and Stripe

The current checkout embeds Stripe’s secure payment interface on Orlando Limo Transfer’s website. Sensitive card fields are rendered and processed by Stripe. Cadilane Corp does not receive or store the complete card number or card security code. We retain transaction details needed to connect a payment to a booking, such as the amount, status, Stripe payment or checkout identifiers, and refund information.

Stripe may process information under its own privacy terms and may use cookies or comparable technologies required for payment, fraud prevention, and authentication, including 3D Secure.

4. Customer sign-in and guest checkout

Customer accounts use email and password sign-in. Creating an account is optional: you may complete a reservation as a guest by providing the contact and passenger information needed for the trip. Guest reservations do not create a password or customer account automatically.

5. Cookies and similar technologies

The site uses essential technologies needed for secure sessions, customer and staff authentication, guest booking access, fraud prevention, and payment. Stripe may set necessary cookies during payment and authentication flows. Address search uses OpenStreetMap services.

Our current code does not intentionally deploy Google Analytics, Meta Pixel, or another advertising pixel. If analytics or marketing technologies are added later, this policy and any required consent controls should be updated before they are activated.

6. When information is shared

Information is shared only as reasonably necessary to operate the service, including with:

• Stripe for payment processing, authentication, and fraud prevention;
• Cloudflare and the website-hosting infrastructure;
• Resend when transactional email delivery is configured;
• OpenStreetMap services for address search and route-related functions;
• WhatsApp when you voluntarily use the WhatsApp contact link; and
• authorized staff, assigned chauffeurs, and transportation providers who need booking details to perform or support the trip.

The WhatsApp button opens an external conversation governed by WhatsApp's own privacy practices. Orlando Limo Transfer does not automatically transmit your booking details through that link. We may also disclose information to comply with law, protect safety and rights, investigate fraud, or complete a business transaction subject to appropriate safeguards.

7. Retention and security

We retain records only for as long as reasonably necessary for bookings, customer service, accounting, dispute handling, security, and legal obligations. Retention varies by record type and applicable requirements. We use access controls, secure sessions, rate limits, restricted staff roles, payment-provider tokenization, and other safeguards designed for the current system. No online service can guarantee absolute security.

8. Your choices and rights

Subject to applicable law and necessary identity verification, you may request access to, correction of, or deletion of personal information. You may update available profile information through your account. Some records may be retained where required for legal, accounting, safety, fraud-prevention, or dispute purposes.

You may opt out of marketing communications using the instructions in the message. Operational messages about a requested booking or account may still be sent. Browser controls can limit cookies, but blocking essential cookies may prevent sign-in or payment.

9. Children

The online account and booking service is intended for adults authorized to arrange transportation. Passenger information about a minor should be supplied only by a parent, guardian, or authorized adult and only when needed for the trip.

10. Changes to this policy

We may update this policy as the service, providers, or legal requirements change. The revised version will be posted here with a new “Last updated” date.

11. Contact

For a privacy request, contact Cadilane Corp at info@orlandolimotransfer.com, call (786) 810-2029, or write to 615 NE 22nd St, Suite 1401, Miami, FL 33137. We may ask for information needed to verify your identity and locate the relevant records.